Report a complaint

Your vending machine has a fault or a payment failed? Report the incident to us – we will take care of repair and refund as quickly as possible.

Your report has been submitted. We will review the incident and get back to you – any refund will be made to the bank account provided.

Please check the highlighted fields and try again. If the error persists, please call us.

Which machine is affected?

Machine no.

If you do not know the machine number, please state the machine’s location. Without the number we may not be able to identify the machine clearly.

Street

Postcode

Town

Date

Time

Payment method

Cash Card

Select fault

Or describe another fault

First name

Last name

Phone number

E-mail address

Your data is treated confidentially and used only to process this complaint.

IBAN

Amount of money lost

You can also reach us by phone – we are happy to take your complaint directly.